As many may know, I have run tools to assist my (former) coworkers with various tasks for nearly five years. The most notable of these – and most popular – have been the various tools that showed the currently signed in agents on the company’s website, known as OnlineAgents, OvernightAgents, and CAFE. Today, I am announcing the end of life of these tools.
Why do I blog?
I’ve asked myself that several times over the years. Most of the time, I don’t get a good answer from my own brain, and I usually forget. However, I’ve been blogging for long enough, I think I have a better answer. (more…)
Welcome to the new release of Matt, which includes several code enhancements including fewer memory leaks, a cleaner environment, and a less restrictive parent set. Several key components have been rewritten from the ground up, and new features have been added, including the ability to process the A_COHOL environment variable without causing an illegal error. We promise this new version is faster and more productive than older versions, and urge you to upgrade immediately.