Right, so I figured out why mine phone bills are so high.
It’s because Sprint decided to put the $8/mo text messaging plan on my account, which only includes 500 messages. My overages in the month of July were 1634 messages, which resulted in a $163.40 charge on my bill. So now, after about a month after I notice this, and after several emails to Sprint’s Customer Service department, I have finally managed to have that amount credited back to my account. However, I didn’t get my credits back until AFTER they shut off my phone for a day, so they don’t have a happy customer.
If they don’t improve, I’m gonna tell them where they can shove my discount, and I’ll go get a better carrier. Y’know, one of those who actually CARE about the people who throw money at them every month.
Sprint together with Nextel: F#cking our customers even faster!
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